We are VICIO.

The leading food delivery startup born in Barcelona in 2020, and now one of the fastest-growing brands in the Spanish food industry. With 800+ team members, a rebellious spirit, and a love for damn good burgers, we’re scaling fast and building a company where people, product, and pace go hand in hand.

We’re looking for a Head of People who’s ready to take full ownership of our People function. You’ll lead with vision, execute with precision, and build the kind of culture others write case studies about. This is a unique opportunity to join a rocketship at a pivotal moment and shape the future of HR in one of Europe’s boldest food-tech players.

What you'll do

• Take a hands-on approach, staying close to the store managers and understanding the day-to-day of the business—high-quality burgers made by excellent people.
• Design and lead a focused hiring strategy to attract top-tier Store Managers, with clear qualifiers and disqualifiers, deep market knowledge, and a sharp eye for retail talent that fits VICIO’s culture and performance standards.
• Work closely with the CCO and actively participate in strategic committees to shape the future of the company.
• Lead the definition and execution of the People Strategic Plan, ensuring alignment with the company’s vision and rapid expansion.
• Oversee and structure all HR operational pillars: contracts, scheduling, time tracking, onboarding/offboarding, career paths, internal mobility, conflict resolution, and more—ensuring smooth and compliant operations across all locations.
• Design and implement standardized HR protocols and labor policies (e.g. vacation schemes, dismissal procedures, organizational change frameworks).
• Integrate and scale HRIS platforms and ATS tools, automate workflows, and ensure accurate HR data and reporting (weekly, monthly, yearly, CEO-level).
• Ensure compliance with labor regulations, health & safety standards (PRL), equality and diversity plans, and internal audit readiness.
• Lead the HRBPs and L&T (Learning & Training) teams to build a strong foundation for recruiting, onboarding, and employee development.
• Collaborate with legal advisors on labor law, conflict management, litigation, union relations (RLT), and ethical channels.
• Guide the implementation of structured career development frameworks—promotion protocols, evaluation systems, and recognition programs for both HQ and store-level teams.
• Define compensation policies and lead C&B initiatives: benchmarking, equity reviews, bonuses, and employee benefits (well-being, flexibility, family, financial, workplace).
• Build strong relationships with Senior Area Managers and Store Managers to align people strategy with operational excellence.
• Shape the employee experience and internal culture, launching initiatives that promote VICIO’s values, work climate, and internal comms.
• Balance strategic thinking and execution—zooming out to design structures, zooming in to solve real problems fast.

What you'll bring

• 3–8 years of experience in fast-paced, high-impact environments (e.g. startups, consultancies, investment banking, e-commerce, or food chains).
• A strong passion for being close to the people behind the product—especially kitchen and operations staff—and improving their experience.
• A proven track record in leading cross-functional teams: recruitment, training, legal, operations, and compensation.
• Experience managing high-volume hiring and scaling HR processes in a structured way.
• A solid understanding of HR tech (Factorial, Personio, Bizneo) and ATS platforms.
• Extensive knowledge of labor law, health & safety (PRL), union relationships, and workplace compliance in Spain.
• Strong stakeholder management skills, confident with leadership, legal, and ops teams.
• A data-driven mindset with KPIs at the core of decision-making.
• High personal standards and a focus on excellence, execution, and continuous improvement.
• Energy, ambition, and a builder mentality—proactive, resourceful, and impact-driven.

Language skills

• Spanish – Native (C2)
• English – Advanced (B2/C1)
• Catalan – a plus

What you’ll find when working at VICIO

• Stick & Gum: We make magic out of nothing. Resourceful, scrappy, and creative—we know how to build big things with little. Challenges don’t scare us; they sharpen us.
• We’re Cooks: We get our hands dirty and own the outcome. Passionate and all-in, we treat this company like it’s ours—because it is. That’s Glownership.
• F1 Pit Stop: Precision. Speed. Teamwork. We move like a racing crew—tight, coordinated, and obsessed with every detail. When seconds count, we deliver.
• Hold My Drink: Bring it on. We don’t avoid the impossible—we chase it. Brave, bold, and full of guts, we push boundaries and trust each other to leap.
• Shine Like a Rockstar: We lead with energy, inspire with action, and celebrate each other’s wins. We shine bright, but we never forget we’re part of a band.

Benefits and perks

• Burgers, fruit, cookies, coffee and beer.
• New laptop, extra screens and gadgets.
• Great company culture with many company events.
• Nice offices located in the center of Barcelona (Gràcia).
• Huge discounts on VICIO and food delivery.
• Free English classes.
• Friday afternoon’s off

We’re looking for real people with big ambition, a sharp mind, and the grit to build something exceptional.

We'd love to hear from you!